Domestic First-Class and Standard Post typically take 3-7 business days for delivery. When using expedited shipping method such as UPS 3-Day or UPS Next Day, please remember that our cosmetics lab requires 2-5 business days for order processing. Thus, expect a UPS Next Day shipment to arrive two days after the order was placed. For 3 Day, look for the package after 4 days. Orders over $100 may be shipped with a signature confirmation and will delay the arrival of your order if there is nobody to receive it.
International and military orders may experience delays in shipping due to inbound and outbound processing. First-Class International and Standard International Shipping orders typically take 3-6 weeks for delivery.
We do not ship orders on the following holidays:
Most countries charge import duties and customs fees. These can vary widely. For example, in the United Kingdom VAT is owed on all orders valued at $50 USD or more. These charges will also incur an £8 handling fee from Royal Mail. The recipient of your order will be responsible for any and all customs fees and duties. The whole customs clearance process can also cause delays beyond the shipping timelines listed above and while we're sorry when these delays happen, they are outside of our control. I know, they frustrate us too!
Have questions? Need help? Contact us.